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Service model
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611	O N E T O U G H Q U E S T I O N : A N A LY T I C S THE MOST IMPORTANT CUSTOMER DATA POINT When it comes to understanding customers, all data isn’t created equal. Add to Reading List Source URL: media.dmnews.com Language: English - Date: 2014-12-15 16:36:28 Consumer behaviour Customer experience management ECRM Customer lifetime value Loyalty business model Customer service Upselling Customer value proposition Database marketing Marketing Business Sales
612	IP Telephony System Voice Model No. Add to Reading List Source URL: www.voipmechanic.com Language: English - Date: 2013-12-19 11:40:35 Electronics Voice over IP Broadband Business telephone system Linksys Internet telephony service provider Sipura Technology Avaya IP Phone 1140E Telephony Videotelephony Electronic engineering
613	ITIL V3 Glossary of Terms and Acronyms Add to Reading List Source URL: www.best-management-practice.com Language: English - Date: 2007-06-08 06:05:44 Information technology Information Technology Infrastructure Library Business service management IT service management Capability Maturity Model Integration Change management Configuration management Service desk Capacity management Information technology management Software development Project management
614	The Grand Challenge of Information Technology and The Illusion of Validity Dr. Michael L. Brodie Chief Scientist Add to Reading List Source URL: www.cs.toronto.edu Language: English - Date: 2002-06-05 11:17:46 Enterprise application integration Information technology management Computing Data analysis Data mining Geographic information system Service-oriented architecture Semantic Web Data model Web services Database management systems Data management
615	On G-Networks and Resource Allocation in Multimedia Systems Erol Gelenbe Hadas Shachnai y Department of Electrical Add to Reading List Source URL: www.cs.technion.ac.il Language: English - Date: 2013-04-17 12:25:43 Probability and statistics G–network Queueing model Scheduling Quality of service Mean value analysis M/M/1 queue Statistics Stochastic processes Queueing theory
616	VOLUNTEER TRAINING NOTE 1 How South Australia responds to disasters - Background Briefing These notes provide an overview of Emergency Management (EM) arrangements in South Australia. Fundamentals The PPRR model within E Add to Reading List Source URL: www.savem.org.au Language: English - Date: 2015-01-16 22:21:21 Disaster preparedness Humanitarian aid Occupational safety and health Emergency State Emergency Service South Australian Country Fire Service State of emergency PIRSA Provincial Emergency Program Public safety Management Emergency management
617	PDF Document Add to Reading List Source URL: www.biall.org.uk Language: English - Date: 2009-06-16 10:53:38 Publishing Subscription business model Customer service Customer relationship management Advertising Direct marketing Marketing Business Customer experience management
618	PDF Document Add to Reading List Source URL: oos.soest.hawaii.edu Language: English - Date: 2014-07-31 18:54:32 Navigation Transport Majuro National Weather Service Wind wave model Geography of Oceania Uliga Marshall Islands International Airport Oceanography Physical oceanography Buoy
619	PDF Document Add to Reading List Source URL: edocs.nps.edu Language: English - Date: 2011-04-11 09:59:25 Personal Public Service Number Actor model Regression analysis Statistics International criminal law Piracy
620	PDF Document Add to Reading List Source URL: enterpriseintegrationpatterns.com Language: English - Date: 2005-07-16 03:06:09 Software engineering Computing Software design patterns Middleware Network protocols Request-response Canonical Model IBM WebSphere MQ Java Message Service Enterprise application integration Message-oriented middleware Software architecture

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